Original Parts Guarantee
100% original parts for quality assurance. Parts shipped within 48 hours
Global Reach — Service Network Covering Over 100 Countries
RYMACH equipment has been exported to over 100 countries worldwide. We continuously build and improve local service capabilities to ensure overseas customers receive timely and professional technical support wherever they are.
Lifetime Maintenance
Ongoing paid repair services and technical support after warranty period
Traceable Service Process
Full service records for transparent process, parts, and pricing
Online Technical Support
We continuously build and improve local service capabilities to ensure overseas customers receive timely and professional technical support wherever they are.
- Immediate remote diagnosis response
- Original spare parts shipped within 48 hours
- Professional engineers available for on-site service overseas
On-site Services
RYMACH's on-site services cover the entire lifecycle of the equipment, from installation to maintenance, ensuring the continuous and stable operation of production lines.
- On-Site Installation & Commissioning
- On-Site Repair Support
- Operation Skills Training
- Factory Tour Appointment
FAQ
Daily: Clean cutter residue & conveyor waste, wipe photo sensor lens
Weekly: Lubricate chains & guide rails with high temp grease, drain air filter
Monthly: Tighten all bolts, remove carbon dust inside shrink tunnel, inspect blower status.
12-month full machine warranty (exclude man-made damage & consumables), lifelong cost-price spare parts supply, overseas remote video repair guidance available.
Preheat 30~40 mins, heat tunnel by gradient temperature to avoid heater damage from sudden temperature change.
Fumigated solid wooden export case, main machine & shrink tunnel packed separately, operation manual, standard tools & trial spare parts attached together.
Custom global voltage (110V/220V/415V) available, CE certification provided for customs clearance.